Shipping and Returns Policy

1Shipping — Physical Products

Processing time

Orders are typically processed within 2–5 business days of purchase.

Shipping area

We currently ship within the United States and the European Union.

Shipping time

Delivery typically takes 3–10 business days for U.S. orders and 7–14 business days for EU orders after processing, depending on your location, customs processing, and the shipping method selected at checkout.

Customs, duties, and taxes

For orders shipped to the EU, you may be responsible for customs duties, import taxes, or other fees charged by your country upon delivery. These are not included in the order total and are the customer's responsibility.

Shipping costs

Shipping costs are calculated at checkout based on your order and delivery address.

Order tracking

Once your order ships, you'll receive a confirmation email with tracking information where available.

Shipping errors

If your order arrives damaged, incorrect, or doesn't arrive at all, contact us within 7 days of the expected delivery date at iam@danielleblum.com so we can resolve it.

2Returns and Refunds — Physical Products

Return window

You may request a return within 30 days of delivery.

Condition

Items must be unused, in their original packaging, and in the same condition you received them.

Non-returnable items

Perishable goods, gift cards, and any item marked as final sale at the time of purchase are not eligible for return.

How to start a return

Contact us at iam@danielleblum.com with your order number and reason for the return. We'll provide instructions for how to send the item back.

Refunds

Once we receive and inspect the returned item, we'll notify you of the approval status. Approved refunds are issued to your original payment method within 5–10 business days.

Return shipping costs

Unless the item arrived damaged or incorrect, the customer is responsible for return shipping costs.

3Digital Products

Digital products — including downloadable guides, templates, or any other digital content — are non-refundable once purchased, due to the nature of digital goods.

4Dinner Experiences, Dinner Parties, and Workshops

Bookings for The Table at Casa's dining experiences, dinner parties, and arts and crafts workshops are not physical shipments and are governed by the cancellation terms provided at the time of booking. In general:

Cancellations by you

Cancellations made more than 7 days before your reserved date are eligible for a full refund. Cancellations made within 7 days of your reserved date may be non-refundable, though we're happy to discuss rescheduling where possible.

Cancellations by us

If we need to cancel or reschedule an event, we'll notify you as soon as possible and offer a full refund or the option to rebook.

No-shows

Reservations are held for guests who arrive within a reasonable window of the scheduled start time. No-shows are non-refundable.